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use only one specific trigger phrase

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Hi,

I want to create a topic that is ONLY triggered, when the user asks one very specific question. (Otherwise use GenAI for the answer as usual)

At the moment, that topic will also get triggered when the user asks a kind of similar question, as the bot automatically tries to learn new/similar triggerphrases with AI... but in my case i don't want that.

So is there a way to only use the specific triggers that i manually type in? 

 

 

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  • Re: use only one specific trigger phrase

    thanks for your reply. I see option as 'End current topic'

  • theMac Profile Picture
    theMac on at
    Re: use only one specific trigger phrase

    I got italian IDE anyway when you add a node I got this options

    theMac_0-1710349255909.png

    My "Fine argomento corrente" should be your "End current argument" or similar

  • Re: use only one specific trigger phrase

    @theMac I couldn't find 'end argument ' option, could you please share more info on this

  • theMac Profile Picture
    theMac on at
    Re: use only one specific trigger phrase

    Try to add an "End argument" after bot message

  • Nicolas2705 Profile Picture
    Nicolas2705 on at
    Re: use only one specific trigger phrase

    okay, in principle it works well, however, for some reason there will always be a second reply with GenAi, after the specific reply. 

    Nicolas2705_0-1710234276355.pngNicolas2705_1-1710234318531.png

     

    Do you also happen to have an Idea how to get rid of this second message? I only want the "test erfolgreich" message in the screenshot 😅

  • Nicolas2705 Profile Picture
    Nicolas2705 on at
    Re: use only one specific trigger phrase

    perfect, thanks!

  • Verified answer
    Re: use only one specific trigger phrase

    Hi @Nicolas2705 ,

     

    Please use 'Message received' as the trigger and set the trigger condition:

     

    vbofengmsft_0-1710233083641.png

     

    Best Regards,

    Bof

     

  • adilei Profile Picture
    adilei on at
    Re: use only one specific trigger phrase

    Can you elaborate on the use case? What is that specific question?

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