AI Builder : Form Processing Error in PDF

[Eben98]

Hi all,

I have tried to do form processing in AI Builder, But when I uploaded my pdf I got this error. 

Fields could not be loaded for this document. Try again. If the error persists,learn more about common issues and resolutions​.

Retry

My pdf was 70 pages long.   But my other pdf had 6 to 25 pages.

Can anyone help me out here?

Thanks in Advance.

Best Regards,

Eben.

[JoeF-MSFT · Accepted solution]

Hi @Eben98 ,

Thanks for posting this question.

Do you need to extract fields from all the 70 pages or just from a few pages? If not for the 70 pages, I would recommend to split the PDF and upload for training only the pages from the doc where you need to extract information.

Hope this helps. 

[Eben98]

Hi @JoeF-MSFT ,

Next, I am planning to do that. But the pdf I uploaded satisfies the given requirements.

Form processing works on input documents that meet the following requirements:

• JPG, PNG, or PDF format (text or scanned). Text-embedded PDFs are better, because there won't be any errors in character extraction and location.
• If your PDFs are password-locked, you must remove the lock before submitting them.
• The combined file size of the documents used for training per collection must not exceed 50 MB, and PDF documents shouldn't have more than 500 pages.
• For images, dimensions must be between 530 × 100 and 4200 × 4200 pixels.
• For PDF files, dimensions must be at most 17 x 17 inches, corresponding to Legal or A3 paper sizes and smaller.
• If scanned from paper documents, scans should be high-quality images.
• Must use the Latin alphabet (English characters).

I am wondering why the Ai builder didn't detect that particular pdf.

Best Wishes,

Eben.