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Eben98
Advocate II
Advocate II

AI Builder : Form Processing Error in PDF

Hi all,

 

I have tried to do form processing in AI Builder, But when I uploaded my pdf I got this error. 

Fields could not be loaded for this document. Try again. If the error persists,learn more about common issues and resolutions​.
Retry
 
 
My pdf was 70 pages long.   But my other pdf had 6 to 25 pages.
pa error.PNG
 
Can anyone help me out here?
Thanks in Advance.
 
Best Regards,
Eben.
1 ACCEPTED SOLUTION

Accepted Solutions
JoeF-MSFT
Power Apps
Power Apps

Hi @Eben98 ,

 

Thanks for posting this question.

 

Do you need to extract fields from all the 70 pages or just from a few pages? If not for the 70 pages, I would recommend to split the PDF and upload for training only the pages from the doc where you need to extract information.

Hope this helps. 

View solution in original post

2 REPLIES 2
JoeF-MSFT
Power Apps
Power Apps

Hi @Eben98 ,

 

Thanks for posting this question.

 

Do you need to extract fields from all the 70 pages or just from a few pages? If not for the 70 pages, I would recommend to split the PDF and upload for training only the pages from the doc where you need to extract information.

Hope this helps. 

View solution in original post

Hi @JoeF-MSFT ,

 

Next, I am planning to do that. But the pdf I uploaded satisfies the given requirements.

 

Form processing works on input documents that meet the following requirements:

  • JPG, PNG, or PDF format (text or scanned). Text-embedded PDFs are better, because there won't be any errors in character extraction and location.
  • If your PDFs are password-locked, you must remove the lock before submitting them.
  • The combined file size of the documents used for training per collection must not exceed 50 MB, and PDF documents shouldn't have more than 500 pages.
  • For images, dimensions must be between 530 × 100 and 4200 × 4200 pixels.
  • For PDF files, dimensions must be at most 17 x 17 inches, corresponding to Legal or A3 paper sizes and smaller.
  • If scanned from paper documents, scans should be high-quality images.
  • Must use the Latin alphabet (English characters).

 

I am wondering why the Ai builder didn't detect that particular pdf.

 

Best Wishes,

Eben.

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