I'm currently having the same issue. The custom AI model that I created is stuck in training mode since several hours. I tried to delete the model but the operation doesn't work. In the meantime I cannot add any new table with data. Is there any chance to abort the training operation?
Any help would be appreciated.
AI Builder is currently having an outage for some customers in Europe geography.
We are working on mitigating the issue.
This outage may impact Train, Publish, Delete and solution Import operations
We're sorry for the inconvenience.
Hello, we're aware of an incident that is impacting some trainings. We are working to resolve the issue as quickly as possible. We're sorry for the inconvenience. Thanks for your patience.
i have the same issue: i have added new documents to my collection (Sales orders in PDF) and the model is training again (the purpose is to get it more accurate when we have several pages) and it has been in training mode for hours now ( like 8 hours now). What is causing the problem? any action we can take?
Hi @Alberto_B ,
This is a very frequent issue. They usually resolve it. Also, what worked for me was I re-did everything.
You delete the model, go incognito and redo. I know it's not ideal, but better than hoping they solve it in time.