Hi, I have been directed to place a query in this forum after posting my question in the Microsoft Community forum.
Is there a pre-requisite to have AI Builder credits in order to use SharePoint Syntex (once licenced to use Syntex)? There is a suggestion in the Syntex documentation (Set up SharePoint Syntex | Microsoft Docs) that if you have less than 300 Syntex licences AI Builder credits are required to be purchased.
I am trying to determine the actual cost of using Syntex which would include Syntex licences and the cost of any additional services required. At the moment, it is not clear to me whether any AI Builder credits are required, or if they are included in the Syntex per user licence.
This may not be the right forum for this question, but any help would be appreciated.
Hi @stevus1970,
When you acquire the Syntex license, you indeed need to have at least 300 seats to be entitled with AI Builder credits automatically. If you acquire a Syntex license with less seats or with a trial license you can't use AI Builder, unless you buy AI Builder credits independently and assign them to your default environment.
If you need to discuss your business case with us, we'd be happy to have a call, let us know!
Thanks.
Hi Antrod, and many thanks for responding.
I must admit that I am still not clear. I understand that to use Forms Processing in AI Builder I need to purchase AI Builder credits, however, do I need credits to use Syntex and the Content Centre to build a model etc. Does using Syntex mean I have to have AI Builder credits, or can I use Syntex without AI Builder credits needing to be purchased?
Thanks.
Did u find the answer? I am also interested to know if ai builder credits are required for syntex?
Hi @Dinesh , @stevus1970 ,
Sorry this thread got out of our radar! Let me gather all the answers for you 🙂
Hope that clarify things. Let us know if you have other questions.
The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.
This training provides practical hands-on experience in creating Power Apps solutions in a full-day of instructor-led App creation workshop.