I uploaded the pdf to AI builder. But the content is not visible.

[HJK]

Hello everyone.
I uploaded an invoice(PDF File) to the AI BUILDER collection, but I can't see the contents.
How to solve it?

- upload screen

- original invoice screen

[JoeF-MSFT]

Hi @HJK.

Thanks for the question! And apologies for the inconvenience. Can you try to print that PDF as a PDF (again, yes 🙂)  and see if you still encounter the same problem with the newly generated PDF? 

In addition, if you're ok with it, feel free to share the PDF to aihelpen@microsoft.com and we can investigate what might be the reason for this.