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shadiya
Helper I
Helper I

There has been a disconnect error when trying to access Power Apps

Hi

 

I am trying to access Power Apps and I keep getting the error: 

Sorry, there's been a disconnect

We can't get that information right now. Either try again or check our support page to see if there are any known issues.
 
I have tried accessing it on Internet Explorer, Edge, chrome and firefox and all returned the same error. Can some help please? 
 
Thank you 
 
Shadiya
1 ACCEPTED SOLUTION

Accepted Solutions
CedrickB
Power Apps
Power Apps

Hi Shadiya,

Can you try this please?

1. Close all your browsers

2. Open Edge

3. Clear your browser cache (Settings, Privacy, "Choose what to clear")

4. Close Edge et open it again

5. Type this in the address bar https://make.powerapps.com 

6. Sign in

 

If above doesn't work try to open an InPrivate session (Right click on Edge icon then "New InPrivate window")

View solution in original post

3 REPLIES 3
CedrickB
Power Apps
Power Apps

Hi Shadiya,

Can you try this please?

1. Close all your browsers

2. Open Edge

3. Clear your browser cache (Settings, Privacy, "Choose what to clear")

4. Close Edge et open it again

5. Type this in the address bar https://make.powerapps.com 

6. Sign in

 

If above doesn't work try to open an InPrivate session (Right click on Edge icon then "New InPrivate window")

View solution in original post

Hi 

 

I just tried the steps you've mentioned , it still did not work. 

 

Shadiya

I realised that chrome was not closed and I tried the steps and it has worked ! Thank you for your help. 

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