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Helper III
Helper III

What happens when we run out of AI Builder units?

Does anyone know what happens when we reach the limit of the number of AI Builder units we purchased?  We have a client that is processing vendor invoices using AI Builder and they purchased enough AI Builder Units to process 6000 pages.   What happens when they process that 6000th page and number 6001 comes in?  Anyone know? Does it just stop processing?





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Yes That should be correct.

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Community Support
Community Support



Please take a look at the excerpt below; This should answer your questions on AI Builder Credits.


If you exceed your AI Builder capacity, you’ll receive an over-capacity notification. These notifications appear as banners in AI Builder pages or when using the model.

The following functions aren't available when you exceed capacity:

  • Create a model or a new version of a model
  • Run a model within Power Apps or in a Power Automate flow.
    • You can still share your model with another user. They can run it using their own AI Builder capacity.
  • Scheduled model run or retrain
    • Some scenarios allow scheduled run or retrain, which is configured on the model settings panel. These scheduled tasks will fail when you exceed capacity. Therefore, data won’t be refreshed, and the model won’t be retrained.

To continue using AI Builder when you exceed capacity, purchase AI Builder add-on capacity, and allocate it to your environments.








Community Support Team _ Alex Rezac
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thanks Alex -- so from the info you posted, if I am utilizing the AI Builder Invoice Processing Model in a Flow, it will quit working as soon as the purchased capacity is exceeded.

Yes That should be correct.

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