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Advocate II
Advocate II

Change Icon in Microsoft Teams

Hello everyone,

 

is there a way to change an Icon when you are chatting with robot on Microsoft Teams?

dinofilipovic_0-1602681185922.png

 

Cheers,

Dino

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @dinofilipovic ,

 

Yes, it's allowed only inside the channel or users can talk with the chatbot in a Personal scope.

You can see better here: https://docs.microsoft.com/en-us/power-virtual-agents/publication-add-bot-to-microsoft-teams#known-l...


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.300 students | PROMOTIONS) : English | Português

View solution in original post

4 REPLIES 4
Super User
Super User

Hi @dinofilipovic ,

 

Did you do your chatbot inside the Microsoft Teams or inside the PVA web?

If you did inside MS Teams, you can see the documentation here: https://docs.microsoft.com/en-us/power-virtual-agents/teams/customize-default-canvas-teams


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.300 students | PROMOTIONS) : English | Português

Hello @renatoromao,

I have done it through PVA site not through Microsoft Teams, Microsoft Teams support only support for a channel?

 

I have updated both details and when I was publishing on the channel.

dinofilipovic_0-1602682504249.png

 

Cheers,

Dino

 

Hi @dinofilipovic ,

 

Yes, it's allowed only inside the channel or users can talk with the chatbot in a Personal scope.

You can see better here: https://docs.microsoft.com/en-us/power-virtual-agents/publication-add-bot-to-microsoft-teams#known-l...


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.300 students | PROMOTIONS) : English | Português

View solution in original post

You can customize the bot avatar icon by following instructions here:

https://docs.microsoft.com/en-us/power-virtual-agents/teams/customize-default-canvas-teams

 

The screenshot by editing details, edits the app icon in Teams which Microsoft Teams treats bot avatar icon separate from the app icon.  The exception is if the bot was approved by admin then Teams will overwrite the bot avatar icon with the app icon.  

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