cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
mefree
New Member

PVA Bot authentication with Slack

Hi everyone, I'm creating an internal use only PVA bot for employees at my company.  They will chat with the bot via Slack.  I want to enable authentication using the Generic OAuth2 option in PVA authentication so that my bot will know who the user is that it's talking to for opening tickets, addressing them by name, etc.  The problem is, I don't understand what I'm looking for for many of these fields as Slack doesn't use the same terminology as PVA and I'm not a dev 🙂

 

I created an app with Slack for my bot, and I have the client ID, secret, scope list delimiter figured out.  I believe authorization URL template is "https://slack.com/oauth/authorize" and Token URL template is "https://slack.com/api/oauth.access" but for the rest I am lost.

 

Authorization URL query string template

Token URL query string template

Token body template

Refresh URL template

Refresh URL query string template

Refresh body template

Token exchange URL (required for SSO)

Scopes

 

I'm really hoping that someone can point me to a filled out example form for Slack.  I can't possibly be the first person attempting this, can I?

 

Thanks!

 

0 REPLIES 0

Helpful resources

Announcements
 WHAT’S NEXT AT MICROSOFT IGNITE 2022

WHAT’S NEXT AT MICROSOFT IGNITE 2022

Explore the latest innovations, learn from product experts and partners, level up your skillset, and create connections from around the world.

Register for a free PVA chatbot creation workshop

Register for a free PVA chatbot creation workshop

Learn how to respond rapidly to your customers and employees at scale, using intelligent conversational chatbots.

Top Kudoed Authors
Users online (1,418)