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Grendell
New Member

SystemError Sign In

Hello,

I am getting a SystemError when my chatbot starts. It seems unable to bring up the sign-in option. The generative AI is pointing at a Sharepoint site. The IT admin has added the API permissions. I have the manual authentication with client ID and client secret requiring sign-in.

I am signed in with my individual account - could this be causing a problem with the company permissions??

 

Grendell_1-1711635913090.png

Grendell_0-1712064578165.png

 

3 REPLIES 3
Grendell
New Member

This was in the diagnostics:

 

Application with identifier '23324f4e-5894-4a15-8069-101bb536f88e' was not found in the directory 'Bot Framework'. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. You may have sent your authentication request to the wrong tenant.

rzecampus
Regular Visitor

Hey @Grendell , did you find a solution for this error? I'm getting the same issue. I already double checked the application ID from App Registration, and granted the consent as admin.

 

In the App Insights Logs, there is an OnErrorLog with ErrorCode "SystemError" and ErrorMessage "Something unexpected happened. We're looking into it".

pasccout
New Member

Hi, any updates on this one?  I am trying to build a chatbot that connects to Azure Open AI Services so that users can question a database from Teams.  Bot works in Copilot Studio, in the demo website but not in Teams.  I did setup the manual authentication and granted admin consent.

 

Thought I could add Microsoft Cognitive Services to the list of APIs but it does not work.

pasccout_0-1714745593129.png

 

Or at least, I am not sure about what to add here in the Copilot studio. Left the sites and files for testing purposes.

pasccout_1-1714745647727.png

 

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