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up_creek
Regular Visitor

User can't talk to bot

Hello,

 

I've created a chatbot in Teams, allowed team members access to the chatbot, and team members can install the chatbot in their personal scope. However the bot tells them they don't have permission to talk to it. Any ideas?

 

up_creek_0-1604589920056.png

 

Thanks for looking.

12 REPLIES 12

Thank you @up_creek !

 

Depending on the time between #2 and #3, a newly added user will need some time to be sync'ed to gain access to the bot.  We will add this to our documentation.

Chris_Williams
Frequent Visitor

Has this been resolved?  I'm getting exactly the same user error. I can publish a bot that works client side from PowerApps PVA but not PVA-Teams.  Security settings have been re-checked & saved.  Bot re-published.  Bot added by user, but "Sorry, you don't have access to talk to the bot".  This has been over a number of weeks.

 

Hi @Chris_Williams , yes it has been resolved for me. In my case, where the bot was only published to a Team, it took a period of time after adding a user to the Team to be able to talk to the bot.

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