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DineshK
New Member

Sessions and Transcript Options not available for PVA Chatbot Analysis (trial )

sessions.jpg

1 REPLY 1
Expiscornovus
Super User
Super User

Hi @DineshK,

 

That screenshot looks a lot like the Custom Analytics solution for Power Virtual Agents. They recently introduced a newer version of those reports with a transcript viewer:

https://powervirtualagents.microsoft.com/en-us/blog/transcript-viewer-now-available-as-part-of-pva-c...

 

Btw, this is something you need to setup before you can use the report from your screenshot:

https://github.com/microsoft/PowerVirtualAgentsSamples/tree/master/CustomAnalytics

https://powervirtualagents.microsoft.com/en-gb/blog/custom-analytics-solution-for-power-virtual-agen...

 



Happy to help out! 🙂

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