cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Helper I
Helper I

2 hr timeout condition on approval

Hello,

 

I built a flow that will need to trigger an approval process as below, and if the 1st approver didn't respond in 2hrs, it escalates to the 2nd approver. 

 

I set the timeout duration as "PT2H", and retry policy type as "Default". 

 

However, i found out that after i save the settings, the next day i open the flow, those setting are all gone, as below.

 

Is this a problem? Should it be like this? Will it affect the timeout i set and save, but currently it's blank?

 

 

Capture.PNGCapture1.PNG

3 REPLIES 3
Highlighted
Community Support
Community Support

 

Hi @purpleplate ,

 

This is not the expected result. Did you click Done to apply this configuration when configuring the Approval action?

Or did not click Save after the entire Flow configuration is completed.

 

If all of the above steps are done, Flow will run according to your settings and will not actively change the configuration.

Please test after the configuration is complete to see if it works as you expect.

Please try again.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Highlighted

Hi @v-bacao-msft,

 

I tried again, made sure i clicked "Done" and "Save". However, 1 hour later i went back to check, the setting got resumed to blank again. Please see below:

 

Capture.PNG

 

Capture2.PNG

Highlighted

 

Hi @purpleplate ,

 

This is the result of my test. After an hour, the value configured in the Duration has not changed.

Have you tried re-creating a similar Flow?

55.PNG54.PNG

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
Community Conference

Power Platform Community Conference

Check out the on demand sessions that are available now!

Power Platform ISV Studio

Power Platform ISV Studio

ISV Studio is designed to become the go-to Power Platform destination for ISV’s to monitor & manage published applications.

Top Solution Authors
Top Kudoed Authors
Users online (10,638)