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FayHudson
Regular Visitor

2 stage approval triggered by MS Form - 2nd form always returns false condition??

Hi Im really struggling with this 2 stage approval I want to set up and hoping someone can help.

 

Basically I want an MS form submission to create an item in a sharepoint list and then it go to someone for approval, if approved it then goes to someone else for an approval.  If one of the approvers rejects then the person who submitted the form gets a rejection email and if approved by both then an approval email notification. I also want to capture the approval comments and approval status in the sharepoint list.

 

The flow works as expected for the following 2 scenarios:

  1. if the first approver rejects
  2. the first approver approves and the 2nd approver rejects

It fails if the 2nd approver approves - in this scenario the status in the sharepoint list remains 'rejected' and the rejection email goes out ie it follows the false condition route.

 

Please see images of flow:

 

FayHudson_0-1632393020517.png

FayHudson_1-1632395342001.png

FayHudson_2-1632395399353.png

 

FayHudson_3-1632395456263.png

FayHudson_6-1632395575369.png

 

 

FayHudson_5-1632395528351.png

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
AnthonyAmador
Community Support
Community Support

Hi @FayHudson 

 

I think the problem is here in the second condition. 

 

AnthonyAmador_0-1632520954481.png

 

You must use Approve, because it is case sensitive. 

 

Hope this help you.

Best regards.

 

If my solution helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

View solution in original post

2 REPLIES 2
AnthonyAmador
Community Support
Community Support

Hi @FayHudson 

 

I think the problem is here in the second condition. 

 

AnthonyAmador_0-1632520954481.png

 

You must use Approve, because it is case sensitive. 

 

Hope this help you.

Best regards.

 

If my solution helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

Thanks all sorted now 🙂

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