502 bad gateway error - few failed flows that is successfully run on Resubmit.

[Mustaque_Ehiya]

Hi All,

A flow deployed to prod was running successfully and in the last few days I have seen some failed errors showing the below message and in the same period, the flow had run successfully many times.

When I resubmitted few failed flows, they ran successfully -so wondering whether the issue is due to any connection issue?  As this is inconsistent, I am not exactly sure if there is an issue with the FLOW as such.

{ "error": { "code": 502, "message": "{\r\n \"error\": {\r\n \"code\": 502,\r\n \"source\": \"flow-apim-europe-001-northeurope-01.azure-apim.net\",\r\n \"clientRequestId\": \"59302a39-829c-403e-a463-f8ac7f4e02c2\",\r\n \"message\": \"BadGateway\",\r\n \"innerError\": {\r\n \"Message\": \"An error has occurred.\"\r\n }\r\n }\r\n}, clientRequestId: 59302a39-829c-403e-a463-f8ac7f4e02c2" } }

[v-alzhan-msft]

Hi @Mustaque_Ehiya ,

Could you please share the screenshot of the configuration of the flow and the run history of the flow when it is run failed?

The 502 error maybe caused by temporary error and would be fixed quickly, please let know if the issue still exists.

Best Regards,

Alice

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Mustaque_Ehiya]

Based on the error message, flow uses APIM in the North Europe – I’m not sure why the flow prefers North EU. However, underlying data is stored West Europe for D365 as per our configuration.

Thanks,

Mustaque

[v-alzhan-msft]

Hi @Mustaque_Ehiya ,

Does the issue still exists?

Best Regards,

Alice

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.