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Helper III
Helper III

Action "Start an approval" is not sending an email to outlook

Hi,

I am not sure if now flow is no longer sending an email to outlook from the Start an approval action. Previously, the approver is still receiving an email, but now they are not receiving any emails so they just approve in the Flow itself. However, it will help if flow will still send an email to the approvers outlook. Please if you can let me know if I missed on anything in my start an approval action.

i covered the email address of the person but an organizational email is entered there.flow start an approval.PNG

2 REPLIES 2
Community Support
Community Support

Hi @CatPagulayan,

 

Does your issue still exists?

I have made a test on my side and don't have the issue that you mentioned.

My approval flow always works fine to send the email with no issue.

Please check if the email is sent some minutes after the flow has finished.

 

Best regards,

Alice

I tried again just now. Still no email sent. 😞 

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