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Zaulich
Regular Visitor

Adaptive Card to Teams "Unable to reach app. Please try again."

Hi all,

I have problems with the Adaptive card in Power Automate.


When I make a request and try to approve/reject it gives me "Unable to reach app. Please try again."

I have tried to make a new "simple" adaptive card, with only a manual trigger, and it gives me the same error.
The exact same "simple" adaptive card is tried on another Tenant - and there it works perfectly.
I can see someone else is also having this issue. But I can Only replicate on this specific tenant - have tried 3 others.

What could possibly be wrong with this Tenant?

 

Any idea of what to do?

I want to add - that it has been working fine in the past.

Error from teamsError from teamsFlowFlow

1 ACCEPTED SOLUTION

Accepted Solutions
Zaulich
Regular Visitor

Sorry for the late reply!

 

I found out that the issue was happening due to misconfiguration in Microsoft teams.

The current policy doesn't allow Microsoft apps, which apparently is a regurement, for replying to the Flow Card

View solution in original post

2 REPLIES 2
v-litu-msft
Community Support
Community Support

Hi @Zaulich,

 

How do you set the adaptive card? I tried on my side the action but not find the same issue.

As a workaround, you could try to use the Create an approval action + Post your own adaptive card as the Flow bot to a channel action. Annotation 2020-07-01 154426.jpg

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Zaulich
Regular Visitor

Sorry for the late reply!

 

I found out that the issue was happening due to misconfiguration in Microsoft teams.

The current policy doesn't allow Microsoft apps, which apparently is a regurement, for replying to the Flow Card

View solution in original post

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