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12315
Frequent Visitor

Adding more than 20 users to a Teams chat using power automate

I am creating a flow that starts a chat with at least 27 people. I get an error that it exceeds the limit of 20 people that can be added, but when adding people manually in the teams app, the limit is much higher.

12315_0-1666968335953.png

Is there a way to increase this limit or to add more people once the chat is created?

1 ACCEPTED SOLUTION

Accepted Solutions
Expiscornovus
Super User
Super User

Hi @12315,


No, as far as I am aware that limit is not configurable:

https://learn.microsoft.com/en-us/connectors/teams/#known-issues-and-limitations-with-actions

 

Btw, would a channel (shared/private, etc) be an option for this amount of people? What type of scenario are you trying to automate?



Happy to help out! 🙂

Interested in more #PowerAutomate #SharePointOnline or #PowerVirtualAgents content?
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4 REPLIES 4
Expiscornovus
Super User
Super User

Hi @12315,


No, as far as I am aware that limit is not configurable:

https://learn.microsoft.com/en-us/connectors/teams/#known-issues-and-limitations-with-actions

 

Btw, would a channel (shared/private, etc) be an option for this amount of people? What type of scenario are you trying to automate?



Happy to help out! 🙂

Interested in more #PowerAutomate #SharePointOnline or #PowerVirtualAgents content?
Visit my blog, Subscribe to my YouTube channel or Follow me on Twitter


12315
Frequent Visitor

Thanks for your reply @Expiscornovus.

I am trying to create a first aid response system where, when a user presses a button, a chat is created with them and all first aiders so that they can give the details of the first aid emergency. 

Expiscornovus
Super User
Super User

Hi @12315,

 

In that case couldn't you put them in a first aid team, post a message with a at-mention of the channel and also mark the message as important?

 

Btw, out of interest. Have you considered a call queue (instead of chat) for this emergency type of process? 



Happy to help out! 🙂

Interested in more #PowerAutomate #SharePointOnline or #PowerVirtualAgents content?
Visit my blog, Subscribe to my YouTube channel or Follow me on Twitter


Would the requestor also need to be part of this first aid team? And would the message need to be posted in the channel it mentions or can it be posted anywhere.

 

We had a call queue before, but this had a few problems and not all first aiders could join the call at once. 

Thanks in advance!

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