Adobe Sign: multiple signers - flow continues without all signs

[Rejdy]

Hey guys,
i have a problem with approval process which includes 8 signers in AdobeSign. I assume the sequence of my flow is right, just the adobesign does not wait until the last signer signs the agreement.

My flow (the part i have problem with): Create an agreement -> Do until (get the status of an agreement: when status "is equal to" SIGNED - i also added a delay) -> Get a PDF of a signed agreement -> and then it continues with another steps.

My problem is that it goes through without all signs, i guess the problem is that the step is satisfied already with the first signature and takes the whole agreement as SIGNED already. Is there any expression i can add there instead of SIGNED? Something like it is done when "SIGNED BY LAST SIGNER" or anything like that?

Thank you!

[fchopo]

Hello @Rejdy ,

Which kind of approval are you using? You should use "Everyone from the assigned list". Could you share your flow?

Hope it helps.

Ferran

[Rejdy]

Hey @fchopo !

Well, my flow has an approval step with condition. The condition is satisfied with "approved" and continues further to let's say "signature" part as you can see. But as i mentioned the AdobeSign step combined with "Do until" allows the whole flow to continue even though not all signatures are there. Therefore, i need something which specifies that it is "SIGNED" when the last signer specified in one of these steps, let's say the 8th one, has signed the agreement.

[fchopo]

Hello @Rejdy 

In Adobe forums there's a similar question with no answer: https://community.adobe.com/t5/adobe-sign/multiple-signers-and-microsoft-flow/td-p/10730936

Probably you will need to create a different signature for each of 8 members. Have a look at this video: https://www.youtube.com/watch?v=pq3L9TU1MPY

Hope it helps!

Ferran

[Rejdy]

Hey,

thanks for your reply.

Adobe forum have not provided any answer.

Is there any work-around using flows? Anything? I just need it to go through all the signatures and then save the document on SharePoint or DropBox. Or do we just have to wait for Adobe to fix it? 😄

Thanks.

[Rejdy · Accepted solution]

Hey guys! Yesterday we finally solved our issue with AdobeSign!

Original step with "Do until" consisting of "Get the status of an agreement" and "Delay" was changed for a new trigger "When an agreement workflow is completed successfully". Works like a charm now!

 Original solution

New solution

[AmandaMoraS1910]

Hey @Rejdy, I'm having the exact same issue but I did not fully understand how you solved it, would you be interested in having a quick meeting so you can help me with my flow?