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Helper II
Helper II

AdobeSign - Create an agreement fail, Error 500

Hi guys,
a couple days ago, we've started to receive an Error 500, Internal server error. Did you ever faced the similar problem? Its happened in the one flow only. Other ones, with completely same configuration, are functional with no mistakes. We tried to contact Adobe support but have not recieved any response yet.
 
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Dual Super User III
Dual Super User III

Re: AdobeSign - Create an agreement fail, Error 500

Hi @Rejdy 

 

Can you try re-configuring all the inputs in the action that is failing and try again? And also try adding a small delay of about 5 seconds between the first and the second action connecting to adobe. 

 

Hope this Helps!

 

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

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2 REPLIES 2
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Dual Super User III
Dual Super User III

Re: AdobeSign - Create an agreement fail, Error 500

Hi @Rejdy 

 

Can you try re-configuring all the inputs in the action that is failing and try again? And also try adding a small delay of about 5 seconds between the first and the second action connecting to adobe. 

 

Hope this Helps!

 

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

View solution in original post

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Helper II
Helper II

Re: AdobeSign - Create an agreement fail, Error 500

Het @yashag2255 ,

your solution worked. Thanks.

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