I am trying to create a step within my approval email flow where if an approver has not repsonded with X amount of time, an automatic rmeinder email is sent to them.
However I cannot figure out the best way to do that.
Attached is a screen shot of my flow as is:
Not sure if you can adjust the default approval timeout to mach your needs, but...
If you store the approval status in a data source compatible with Microsoft Flow (for example, Sharepoint lists) you can easily send reminders by means of a second flow.
I mean, if everytime you send an Approval Request you store the target users + approval request date + approval status (pending) on a sharepoint list; and once you receive approval/rejection you update the status to approvel/rejected; then you just need to create a second flow. Such flow could be executed daily, weekly etc. thanks to the recurrence trigger; and would review all entries from the sharepoint list matching the following criteria:
-flow executed X days after approval request date
For every item matching the criteria this second flow would send a reminder email
There are several examples documented in this forum for a Flow like the second one I am describing, like:
Hope this helps
I have made a test on my side and please take a try with the following workaround:
Note: Applicant is a Person or Group column in my SharePoint list. Within “Delay” action, if you want the reminder email will be sent to the approver after 3 days, please set Count to 3 and Unit to Day.
The flow works successfully as below:
Note: If the approver doesn’t make a response to the approval request within one minute, the reminder email would be sent to him.
Thanks for sharing!
Just one suggestion, can we add a loop to send email reminders every X minutes/hours/days, right? If so, such reminders will still be sent if the approver rejects/approves the request, unless we add the Terminate action block, or declare a boolean variable (sendReminder), evaluate it in the loop and change its value to false whenever the approver answers, right?
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