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Matt2222
Frequent Visitor

Approval Timeout and Retry Policies

I am having issues with the timeout and retry of the 'Start and wait for an approval' action.

 

Matt2222_0-1616012480790.png

 

I believe this configuration means that the approval action should timeout after 5 minutes (for testing). However, it resends the approval email every 5 minutes.

 

Matt2222_2-1616012764097.png

 

 

The behavior I'd really like is to have it resend the email after 2 days, then timeout after a further 2 days. I'd also like the approval to be removed from the approval center when it is no longer active. What can I do?

 

Thanks,

Matt

1 ACCEPTED SOLUTION

Accepted Solutions
Matt2222
Frequent Visitor

This behavior stopped the next day without me changing any settings, so I guess it was user error on my part?

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2 REPLIES 2
annajhaveri
Community Champion
Community Champion

@Matt2222  how is your flow configured? Can you share screenshot of the flow run? Although i see in screenshot, but want to double check while you tested the timeout, the retry policy was set to None?

Regards,
Anna Jhaveri

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Matt2222
Frequent Visitor

This behavior stopped the next day without me changing any settings, so I guess it was user error on my part?

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