Hello
I have a basic approval workflow , getting the Approver's UPN and then triggering email for approval . But the flow errors out with the message - GraphUserDetailByEmailMultipleFound'. Error Message: 'Found multiple matching users
I cannot fix the Active Directory issues . Is there a workaround to fix this ? Thank you !
Accepted Solutions
Hi @Anonymous ,
Could you please share a screenshot of the configuration of your flow?
The error message told that the flow found multiple matching users, please enter the email address separated by a semicolon to see if the issue still exists.
Best Regards,
Alice
Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi Alice
Thanks for responding back. Here are the screnshots -
1. the entire approval branch
the expaned one with UPN , where the approver is determined (one person) to approve the request per candidate . The hardcoded email addess would need to be checked up . Shall come back on that in a while
Hi @Anonymous ,
Take a try with screenshot below:
Best Regards,
Alice
Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Helpful resources
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