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New Member

Approval and Condition Flow doesn't work

Hi there,


I am building a flows from template: Start approval when a new item is added, but also added in sequential flow. However, the second approval never succeeded when I was doing test run.


It is "Start an approval" at the first approval stage, like how the template was.


At the second approval stage, I was using "Start and wait for an approval" and only need one of my director to approve so I chose "First one to respond".




At the condition stage: I have tried both "responses" and "outcome" is equal to "approve" but both are not working.



This is the test run page. 


The condition stage was skipped. But the second approver actually did receive notification in email. But the flow run still fail to proceed to next step.




May I know which part went wrong? 



Dual Super User III
Dual Super User III


I would temporarily remove 'Terminate 2' from your current flow design and retry with 'Outcome'.

It seems you have a paralel brach ending in this 'Terminate 2' that is executed faster than the first branch (the one with the condition), so this 'Terminate 2' stops the whole flow execution

Hope this helps

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Hi @LHI_0831 

That action running in Parallel does not seem right, you would need to include that part on the right side which is running in parallel inside of the condition, otherwise it would be executed with your manager replying Approve or Reject because there is no condition prior that.

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