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yashm
Helper II
Helper II

Approval reminder email as a reply to the first approval notification email

Hey all,

 

So, I have built the flow for sending reminder emails to the approver if they don't approve it within a particular period. What I do not like is that the all the reminder emails get sent separately. See image below:Separate reminder and first approval email.Separate reminder and first approval email.

 

Is there a way where the reminder emails are in reply to the first approval notification flow? Like a usual email conversation thread. And the next reminder is a reply to the previous reminder. Can this be done some way?

 

It's basically how the approval process would've looked if done manually. I send an approval email, approver doesn't reply, I reply on the same email asking for a response, then again and again the way it becomes a thread so even the approver can check when was the first time he received the approval notification.

 

Thanks.

2 REPLIES 2
jordan-mccowan
Community Support
Community Support

Hello Yash,

 

I was reviewing your request and found another communities post where the user was trying to perform a similar process. I am going tp share below. Let me know if this works for you, or if you have any questions.

Link:
Solved: Reminder Email to Approver - Power Platform Community (microsoft.com)

 

Regards,

Jordan

-------

Community Support Team - Jordan McCowan
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

If you would like to create a ticket with Microsoft Customer Support here is a link on how to do so: https://docs.microsoft.com/en-us/power-platform/admin/get-help-support

Hey Jordan!

 

Thankyou for replying. The link to the post you've shared to is about sending multiple emails to the approver post a certain amount of delay. I've figured that out.

 

What I want to change is, the 'reminder' emails get sent separately as new emails for every reminder. What I would like to have is that the reminder emails are sent as a reply to the original approval notification email. This way, it becomes an email thread. And whenever the approver opens a reminder email, he/she can scroll way down and see when the was the approval created. I hope that clears it.

 

In short, reminder emails as a reply to first approval notification email and not as separate emails (like in the image attached). Thanks! 

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