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jgarci7
Frequent Visitor

Approvals - Configure Time to wait / reassign

Hi,

 

How can I customize the time to wait an approvals and to reassign automatically to another user if the time has passed?

?

 

Thanks.

2 ACCEPTED SOLUTIONS

Accepted Solutions
Pstork1
Dual Super User
Dual Super User

There is nothing built-in that will do this for you.  But you can adjust the Timeout settings on the Start and Wait for an Approval.  Then when the Timeout expires you can have a parallel branch set to run that will send out a new approval to the other user.

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jgarci7
Frequent Visitor

Ok, Many thanks!!!!!

View solution in original post

4 REPLIES 4
Pstork1
Dual Super User
Dual Super User

There is nothing built-in that will do this for you.  But you can adjust the Timeout settings on the Start and Wait for an Approval.  Then when the Timeout expires you can have a parallel branch set to run that will send out a new approval to the other user.

image.png



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jgarci7
Frequent Visitor

Thanks for your rapid response. In my opinion ,it is an appropiate solution. And now I think, how the time is meassured? is it possible to use a work calendar?

If you mean how is the timeout measured, then its measured using an ISO 8601 duration.  So for example 'P15D' would time out the Approval 15 days after it was first assigned. 'PT12H' would time it out after 12 hours.  Its strictly a Timeout counter.  There is no way to make it dynamic or connect it to a work calendar.



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jgarci7
Frequent Visitor

Ok, Many thanks!!!!!

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