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DorothyBL
Level: Powered On

Approvals always show as rejected

I am building a flow that when a file name within a specific library contains "DEM", it will start an approval.

 

When I created the file, I, as the author/creator, automatically receive a notification that my request has been rejected already. And at the same time, the approver receives notification for approval. When he tried to approve it, I did not receive any notification.

 

Here's the flow I built

1.jpg

2.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
Super User
Super User

Re: Approvals always show as rejected

Hi @DorothyBL , there are a couple of problems with the steps in your flow. You should use a Start and Wait for Approval (V2) action. Once it has been approved the second condition then fires and for that you should select Outcome (from the dynamic content) is equal to Approve. 

Rob
Los Gallardos

1-Start and Wait for Approval.png1-Start and Wait for Approval (V2)2-Outcome is Equal to Approve.png2-Outcome is equal to Approve

View solution in original post

5 REPLIES 5
Super User
Super User

Re: Approvals always show as rejected

Hi @DorothyBL , there are a couple of problems with the steps in your flow. You should use a Start and Wait for Approval (V2) action. Once it has been approved the second condition then fires and for that you should select Outcome (from the dynamic content) is equal to Approve. 

Rob
Los Gallardos

1-Start and Wait for Approval.png1-Start and Wait for Approval (V2)2-Outcome is Equal to Approve.png2-Outcome is equal to Approve

View solution in original post

Dev_Nikhil
Level 8

Re: Approvals always show as rejected

Hi @DorothyBL ,

 

Can you please elaborate more about the Process which you want to achieve with Microsoft Flow. So Community can help you out.

 

As of my side i think that you are taking another Approach, However i am posting here about the Process which i am following.

1. Use "Start and Wait for an Approval" Action

2. After that condition would be like below Image and also there are further Actions of Sending Emails.

 

Approval_Condition.png

Hope this will solve your problem.

 

If it works for you please accept this as a solution so other community members will also get benefit of this thread.

 

Thanks & Regards

Dev_Nikhil

 

DorothyBL
Level: Powered On

Re: Approvals always show as rejected

Thanks @RobElliott it worked!

 

Can I just ask what is the difference of Start and Wait for Approval (V2) to my original action Create an Approval (v2)?

Thanks for your help.

 

 

Super User
Super User

Re: Approvals always show as rejected

@DorothyBL if you notice the dynamic content for Create an Approval doesn't have Outcome or Response whereas you do get it with Create and Wait for an Approval (V2) and you need to get what the outcome/response was before the next condition.

Rob
Los Gallardos
If I've answered your question or solved your problem, please mark this question as answered. This helps others who have the same question find a solution quickly via the forum search. If you liked my response, please consider giving it a thumbs up. Thanks.

DorothyBL
Level: Powered On

Re: Approvals always show as rejected

Got it. Will take note of this. Thank you for answering my questions. Marked your answer as the solution 🙂

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