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Anonymous
Not applicable

Approvals connector - Line space formatting

Hi,

 

Is there a way to change the format of the body? I am trying to add a line space between "Hi" and the rest of the paragraph afterwards and before "Thank you,". Currently adding line breaks and html codes do not work. This is how it looks like on flows: 

https://drive.google.com/open?id=1oQdG9c01hAleLQAmMRlGMqjDO14fiU7a

 

This is how it is showing as in outlook:

https://drive.google.com/open?id=19nUEGycNC5gHxJm15TCpF0PerJLCqVu_

 

 

Thanks,

1 ACCEPTED SOLUTION

Accepted Solutions
v-xida-msft
Community Support
Community Support

HI @Anonymous,

 

Could you please share a screenshot of your flow's configuration?

Where do you open the Approval email? From Outlook web app or Outlook desktop client?

 

I suppose that you open the Approval email within Outlook web app, is it true? I have made a test on my side (Open the approval email from Outlook desktop client) and don't have the issue that you mentioned. My flow's configuration as below:30.JPG

The flow works successfully as below:31.JPG

 

But when I open this approval email within Outlook web app, I faced same issue with you as below:32.JPG

 

I also found that it shows well in Approvals Center, I afraid that formatting line space is not supported in Outlook web app currently, if you would like this feature to be improved in Microsoft Flow, please submit an idea to Flow Ideas Forum:

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

 

 

Best regards,

Kris

 

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
v-xida-msft
Community Support
Community Support

HI @Anonymous,

 

Could you please share a screenshot of your flow's configuration?

Where do you open the Approval email? From Outlook web app or Outlook desktop client?

 

I suppose that you open the Approval email within Outlook web app, is it true? I have made a test on my side (Open the approval email from Outlook desktop client) and don't have the issue that you mentioned. My flow's configuration as below:30.JPG

The flow works successfully as below:31.JPG

 

But when I open this approval email within Outlook web app, I faced same issue with you as below:32.JPG

 

I also found that it shows well in Approvals Center, I afraid that formatting line space is not supported in Outlook web app currently, if you would like this feature to be improved in Microsoft Flow, please submit an idea to Flow Ideas Forum:

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

 

 

Best regards,

Kris

 

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Anonymous
Not applicable

Oh I see we use both Outlook web app and the desktop client but didn't know it was not possible to change the formatting. Thank you will submit it to Flow ideas

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