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adityabajaj
Microsoft
Microsoft

Assigning user email to identity field in ADO with Power Automate. User has access to ADO through Security Group

I am trying to add user in a custom added field in ADO of type 'identity'. It works fine if the user was already looked up for in identity field by clicking search. All these people are part of a security group and the SG is added to ADO for permissions. Until I search though, the Power Automate flow is not able to find the user and give me error "The identity value '<email id>' for field '<field name>' is an unknown identity." This error goes away if I went manually in ADO and searched for the user at least once in any of the fields (or ecosystem). How do I make Power Automate search for users from the security group too? It's going to make the Power Automate flow less useful if I have to search for every individual at least once or the continous changing list of people in the org.

 

In short, Power Automate fails until I search for the user manually in ADO by hitting the search option in ANY identity field once. All these users have access via a Security Group. Then it doesn't throw error in Power Automate ever for that same person. I could add expanded list of users in contributors but list is always changing so it is going to reduce efficiency of the flow due to manual maintainence of users in permissions vs. using a security group. 

 

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