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Rowdy
Level: Powered On

Attachments to an email are missing the first time the email is sent

Hi all,

 

I have created a flow that gets attachments from a SharePoint list and sends an email with the attachments. The trigger for the flow is for a new or updated item.

 

Whilst it works I have noticed that sometimes when creating a new item that the email arrives without the attachment. When I open the form I can see the attachment and if I save the form the second time the flow generates a second email which does contain the attachment. 

 

Is this a bug? Does the flow need to somehow wait until the form completes uploading the attachment? 

 

Has anyone else seen this behaviour? 

 

Regards,

Conrad

1 ACCEPTED SOLUTION

Accepted Solutions
Super User
Super User

Re: Attachments to an email are missing the first time the email is sent

@Rowdy:

 

I have not experienced this specific behavior but have had similar issues when working with SharePoint.  I suspect that adding a short delay in you Flow (start with something like 15 seconds and the go up from there as needed) will resolve your issue.

 

If this resolves your issue, please mark your question as Solved.

 

Scott

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott
3 REPLIES 3
Super User
Super User

Re: Attachments to an email are missing the first time the email is sent

@Rowdy:

 

I have not experienced this specific behavior but have had similar issues when working with SharePoint.  I suspect that adding a short delay in you Flow (start with something like 15 seconds and the go up from there as needed) will resolve your issue.

 

If this resolves your issue, please mark your question as Solved.

 

Scott

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott
Community Support Team
Community Support Team

Re: Attachments to an email are missing the first time the email is sent

Hi @Rowdy,

 

How is your flow created? Could you share a screenshot of your flow?

 

I have made a flow likes below to test this issue. whenever I create or modify an item with an attachment, an email will be sent out with the attachment. There is no need for me to open the form second time.

1.PNG

 

I would like to know how do you upload the attachment? Do you add a new item by using Quick edit then upload the attachment? Or just New the item and add the attachment at a time?

 

I am triggering the flow using the second way. Please try to New the item and add the attachment at a time to see if it will work for you.

 

 

Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Rowdy
Level: Powered On

Re: Attachments to an email are missing the first time the email is sent

Thanks Scott, an obvious and good suggestion. 

 

Regards

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