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DKitDesign
Frequent Visitor

Automatic Replies Fail with "False" on "All day event" in Office365

I'm trying to create a Flow automated task so when I have an "All Day Event" (like my days off or vacation) in my schedule the flow will set up an automatic reply with a message saying I'm out of the office. My schedule varies week to week so my days off are not consistent.

 

I had it working a week ago for any time there was anything in my schedule, but I only really need it for when I'm not at work (I work based off appointments and use Microsoft Bookings for those and to put in my time-off to block out appointment scheduling). The only thing I changed since it was working was the Status from "Schedule" to "All Day Event" and since then I've had nothing but errors. After the initial error when switching to "All Day Event" I have tried all different variations that I can think of for the "Start/End Time" & "Timezone" sections.

 

Below is the settings for the flow and the test results. I get this result no matter if there is or is not an All Day Event in the schedule. Any thoughts on what the problem could be?

 

Also is it possible to have the return date in the automatic response? For example if I have off Oct 1 & 2 and put them in as all day events have the reply say something like "I should be returning on Oct 3 and will respond as soon as possible."?

 

AutomateOutOfOfficeSettings.PNGTestFail01.PNG

2 ACCEPTED SOLUTIONS

Accepted Solutions
ekarim2020
Super User
Super User

If you want the flow to only trigger if an event is an All Day Event, we can add a trigger condition:

Snag_1a112234.png

 

Snag_1a0e4a8b.png

We want to trigger the flow only if isAllDay is true:

@triggerOutputs()?['body/isAllDay']


Ellis
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View solution in original post

Hi @DKitDesign ,

The error occurs because the date and time you are getting from items('Apply_to_each')?['endWithTimeZone'] is '2022-10-10T14:30:00.0000000+00:00' and this not recognised as a UTC date time.

UTC date times usually end in Z to denote a UTC date time.  For example, taking the same date time but adding Z to the end of the string  '2022-10-10T14:30:00.0000000+00:00Z' we get the following output:

 

convertFromUtc('2022-10-10T14:30:00.0000000Z', 'Eastern Standard Time', 'f')
----> Monday, October 10, 2022 10:30 AM

 

We could try formatting the date time to UTC using the formatDateTime function so that the convertFromUtc function can convert the date time to EST:

 

convertFromUtc(formatDateTime(items('Apply_to_each')?['endWithTimeZone'], 'u'), 'Eastern Standard Time', 'f' )

 

The 'u' in the formatDateTime() must be lower case.


Ellis
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View solution in original post

18 REPLIES 18
ekarim2020
Super User
Super User

Hi @DKitDesign ,

 

The flow is trying to set Status to False. However, there seems to be only three valid values for Status: Disabled, Always Enabled and Scheduled. 

Snag_19e9a7a3.png

 

Please select from one of the values and re-run the flow.


Ellis
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Thanks for the reply. That is what I had it set at when it was working, but I work based off appointments and they get scheduled in my calendar (between 1 & 3 hours). I'm trying to set it up so the auto-reply is only turned on when I have an All-Day event, not during appointments too.

ekarim2020
Super User
Super User

If you want the flow to only trigger if an event is an All Day Event, we can add a trigger condition:

Snag_1a112234.png

 

Snag_1a0e4a8b.png

We want to trigger the flow only if isAllDay is true:

@triggerOutputs()?['body/isAllDay']


Ellis
____________________________________
If I have answered your question, please mark the post as Solved.
If you like my response, please give it a Thumbs Up.

That's exactly what I was looking for, thanks!

Well, I replied to soon. It worked with the initial test, but now it doesn't seem to be doing what it's intended to. When I run flow the test it turns on my Automatic Replies for 24 hours from when I run it even if there is no All Day Event scheduled.

ekarim2020
Super User
Super User

Hi @DKitDesign ,

 

Is the trigger condition not working?

 

From the runtime history you can select which fields to display so you can see the values when the flow ran. In the example below, my demo flow is only triggering when the isAllDay field is true:

Snag_1b90ea5.png

What is the configuration for the Set up automatic replies (V2):

Snag_1b604ef.png

 


Ellis
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If I have answered your question, please mark the post as Solved.
If you like my response, please give it a Thumbs Up. 

The only "All Day Events" I have in my calendar right now is 10/1-10/3 for my days off this coming week.

 

Here is the rules for the Flow as they're currently set. I've tried adjusting the "Look-Ahead Time" everywhere between 10 and 10000 with no effect. I've also left the Start/End Time DateTime/TimeZone blank and put different "Dynamic Content" items in there to see if it would fix the issue.

RulesRules

 

This is the Trigger condition I set like you said.

Trigger.PNG

 

Here is the run history showing the test with "isAllDay" displaying as "True".

RunTime.PNG

 

Here is my current calendar, as there is no "All Day" events.

Calendar.PNG

 

I logged into my email after running the tests and the Automatic Replies got turned on from 8pm today until 8pm tomorrow. The Start/End Time changes almost every time I run it and there doesn't seem to be any rhyme or reason to when it get set.

AutomaticReplies.PNG

ekarim2020
Super User
Super User

Can you paste the runtime output of the Set up automatic replies (V2):

Snag_204e14.png

This is the close up of the outputs

Snag_217493.png

Ellis

Here it is

RunTimeOutput.PNG

ekarim2020
Super User
Super User

The output is the same as my demo flow. 

 

Can you check if the all day event is not shown at the top of each calendar day:

Snag_325e39.png

 

I'm going to suggest that you delete the Set up automatic replies (V2) action, then add a new Set up automatic replies (V2) action. Then test again.

 

Ellis

I don't have any All Day events in my calendar until 10/1 (next day off). I had the 25th and 26th off previously, and you can see the All Day event listed there.

Calendar2.PNG

 

I deleted it and added a new one. I used the same settings as before in the Set up automatic replies (V2) action created a new, issue?

Error Details: The scheduled duration for sending automatic replies isn't valid.

Outputs: 

Body:

{
  "error": {
    "code": "InvalidScheduledOofDuration",
    "message": "The scheduled duration for sending automatic replies isn't valid."
  }
}

 

Headers:

{
  "Transfer-Encoding": "chunked",
  "Vary": "Accept-Encoding",
  "Strict-Transport-Security": "max-age=31536000",
  "request-id": "89b63f82-d12e-4dcc-8204-4252d07f92bf",
  "client-request-id": "89b63f82-d12e-4dcc-8204-4252d07f92bf",
  "x-ms-ags-diagnostic": "{\"ServerInfo\":{\"DataCenter\":\"East US\",\"Slice\":\"E\",\"Ring\":\"5\",\"ScaleUnit\":\"001\",\"RoleInstance\":\"MN1PEPF00007639\"}}",
  "Timing-Allow-Origin": "*",
  "x-ms-apihub-cached-response": "true",
  "x-ms-apihub-obo": "true",
  "Cache-Control": "private",
  "Date": "Wed, 28 Sep 2022 22:24:29 GMT",
  "Content-Type": "application/json",
  "Content-Length": "151"
}

 

Raw Outputs:

{
    "statusCode": 400,
    "headers": {
        "Transfer-Encoding": "chunked",
        "Vary": "Accept-Encoding",
        "Strict-Transport-Security": "max-age=31536000",
        "request-id": "89b63f82-d12e-4dcc-8204-4252d07f92bf",
        "client-request-id": "89b63f82-d12e-4dcc-8204-4252d07f92bf",
        "x-ms-ags-diagnostic": "{\"ServerInfo\":{\"DataCenter\":\"East US\",\"Slice\":\"E\",\"Ring\":\"5\",\"ScaleUnit\":\"001\",\"RoleInstance\":\"MN1PEPF00007639\"}}",
        "Timing-Allow-Origin": "*",
        "x-ms-apihub-cached-response": "true",
        "x-ms-apihub-obo": "true",
        "Cache-Control": "private",
        "Date": "Wed, 28 Sep 2022 22:24:29 GMT",
        "Content-Type": "application/json",
        "Content-Length": "151"
    },
    "body": {
        "error": {
            "code": "InvalidScheduledOofDuration",
            "message": "The scheduled duration for sending automatic replies isn't valid."
        }
    }
}
ekarim2020
Super User
Super User

The error message reports that the scheduled duration for sending automatic replies isn't valid.

 

Please check the runtime outputs to view the values of the Start and End times:

Snag_633da3.png

Ellis

This is the output for the last one I had that error with.

RunTimeOutput2.PNG

I'm not sure what I did, but it seems to be working now. I have a quick follow up question. I see in your "Internal Reply Message" section you have a formatDateTime string and in your output section you it says "from 29 Sept  to 1 Oct". I've played with formatDateTime a little bit now and can get it to show up in the email in the format I want, but the time zone is wrong. Is there a way to change the time zone from UTC to EST within that string?

I'm currently using 

 

 

formatDateTime(items('Apply_to_each')?['endWithTimeZone'], 'f')

 

 

Edit: I've also used the Convert Time Zone step, but it doesn't seem to be doing anything. Below is the full flow I have setup.

fullFlow.PNG

 

Here is the results of the flow running. You can see end time for the automatic replies is at 10AM, but the email says 2PM.

flow_results.PNG

Hi @DKitDesign,

 

You can use the convertFromUtc function:

convertFromUtc(utcNow(), 'Eastern Standard Time', 'f' )

This will return the date and time in the format: "Saturday, October 8, 2022 6:36 AM"

 

Your expression would be modified to:

convertFromUtc(items('Apply_to_each')?['endWithTimeZone'], 'Eastern Standard Time'), 'f' )

 Ellis
____________________________________
If I have answered your question, please mark the post as Solved.
If you like my response, please give it a Thumbs Up.

You can use the convertFromUtc function:

 

 

convertFromUtc(utcNow(), 'Eastern Standard Time', 'f' )

 

 

 

This will return the date and time in the format: "Saturday, October 8, 2022 6:36 AM"

 

Your expression would be modified to:

 

 

convertFromUtc(items('Apply_to_each')?['endWithTimeZone'], 'Eastern Standard Time'), 'f' )

 

--

I tried using the second expression, but received an invalid function warning so I removed the ) from the right of 'Eastern Standard Time', but then was presented with this error:

 

 

 

InvalidTemplate. Unable to process template language expressions in action 'Set_up_automatic_replies_(V2)' inputs at line '0' and column '0': 'The template language function 'convertFromUtc' expects its first parameter to be a string that contains a UTC date time. The value was '2022-10-10T14:30:00.0000000+00:00'. Please see https://aka.ms/logicexpressions#ConvertFromUtc for usage details.'.

 

 

 

 

Hi @DKitDesign ,

The error occurs because the date and time you are getting from items('Apply_to_each')?['endWithTimeZone'] is '2022-10-10T14:30:00.0000000+00:00' and this not recognised as a UTC date time.

UTC date times usually end in Z to denote a UTC date time.  For example, taking the same date time but adding Z to the end of the string  '2022-10-10T14:30:00.0000000+00:00Z' we get the following output:

 

convertFromUtc('2022-10-10T14:30:00.0000000Z', 'Eastern Standard Time', 'f')
----> Monday, October 10, 2022 10:30 AM

 

We could try formatting the date time to UTC using the formatDateTime function so that the convertFromUtc function can convert the date time to EST:

 

convertFromUtc(formatDateTime(items('Apply_to_each')?['endWithTimeZone'], 'u'), 'Eastern Standard Time', 'f' )

 

The 'u' in the formatDateTime() must be lower case.


Ellis
____________________________________
If I have answered your question, please mark the post as Solved.
If you like my response, please give it a Thumbs Up.

That was it, thank you very much!

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