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DKitDesign
Frequent Visitor

Automatic Replies Fail with "False" on "All day event" in Office365

I'm trying to create a Flow automated task so when I have an "All Day Event" (like my days off or vacation) in my schedule the flow will set up an automatic reply with a message saying I'm out of the office. My schedule varies week to week so my days off are not consistent.

 

I had it working a week ago for any time there was anything in my schedule, but I only really need it for when I'm not at work (I work based off appointments and use Microsoft Bookings for those and to put in my time-off to block out appointment scheduling). The only thing I changed since it was working was the Status from "Schedule" to "All Day Event" and since then I've had nothing but errors. After the initial error when switching to "All Day Event" I have tried all different variations that I can think of for the "Start/End Time" & "Timezone" sections.

 

Below is the settings for the flow and the test results. I get this result no matter if there is or is not an All Day Event in the schedule. Any thoughts on what the problem could be?

 

Also is it possible to have the return date in the automatic response? For example if I have off Oct 1 & 2 and put them in as all day events have the reply say something like "I should be returning on Oct 3 and will respond as soon as possible."?

 

AutomateOutOfOfficeSettings.PNGTestFail01.PNG

2 ACCEPTED SOLUTIONS

Accepted Solutions
ekarim2020
Super User
Super User

If you want the flow to only trigger if an event is an All Day Event, we can add a trigger condition:

Snag_1a112234.png

 

Snag_1a0e4a8b.png

We want to trigger the flow only if isAllDay is true:

@triggerOutputs()?['body/isAllDay']


Ellis
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View solution in original post

Hi @DKitDesign ,

The error occurs because the date and time you are getting from items('Apply_to_each')?['endWithTimeZone'] is '2022-10-10T14:30:00.0000000+00:00' and this not recognised as a UTC date time.

UTC date times usually end in Z to denote a UTC date time.  For example, taking the same date time but adding Z to the end of the string  '2022-10-10T14:30:00.0000000+00:00Z' we get the following output:

 

convertFromUtc('2022-10-10T14:30:00.0000000Z', 'Eastern Standard Time', 'f')
----> Monday, October 10, 2022 10:30 AM

 

We could try formatting the date time to UTC using the formatDateTime function so that the convertFromUtc function can convert the date time to EST:

 

convertFromUtc(formatDateTime(items('Apply_to_each')?['endWithTimeZone'], 'u'), 'Eastern Standard Time', 'f' )

 

The 'u' in the formatDateTime() must be lower case.


Ellis
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View solution in original post

18 REPLIES 18
ekarim2020
Super User
Super User

Hi @DKitDesign ,

 

The flow is trying to set Status to False. However, there seems to be only three valid values for Status: Disabled, Always Enabled and Scheduled. 

Snag_19e9a7a3.png

 

Please select from one of the values and re-run the flow.


Ellis
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Thanks for the reply. That is what I had it set at when it was working, but I work based off appointments and they get scheduled in my calendar (between 1 & 3 hours). I'm trying to set it up so the auto-reply is only turned on when I have an All-Day event, not during appointments too.

ekarim2020
Super User
Super User

If you want the flow to only trigger if an event is an All Day Event, we can add a trigger condition:

Snag_1a112234.png

 

Snag_1a0e4a8b.png

We want to trigger the flow only if isAllDay is true:

@triggerOutputs()?['body/isAllDay']


Ellis
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If I have answered your question, please mark the post as Solved.
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That's exactly what I was looking for, thanks!

Well, I replied to soon. It worked with the initial test, but now it doesn't seem to be doing what it's intended to. When I run flow the test it turns on my Automatic Replies for 24 hours from when I run it even if there is no All Day Event scheduled.

ekarim2020
Super User
Super User

Hi @DKitDesign ,

 

Is the trigger condition not working?

 

From the runtime history you can select which fields to display so you can see the values when the flow ran. In the example below, my demo flow is only triggering when the isAllDay field is true:

Snag_1b90ea5.png

What is the configuration for the Set up automatic replies (V2):

Snag_1b604ef.png

 


Ellis
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The only "All Day Events" I have in my calendar right now is 10/1-10/3 for my days off this coming week.

 

Here is the rules for the Flow as they're currently set. I've tried adjusting the "Look-Ahead Time" everywhere between 10 and 10000 with no effect. I've also left the Start/End Time DateTime/TimeZone blank and put different "Dynamic Content" items in there to see if it would fix the issue.

RulesRules

 

This is the Trigger condition I set like you said.

Trigger.PNG

 

Here is the run history showing the test with "isAllDay" displaying as "True".

RunTime.PNG

 

Here is my current calendar, as there is no "All Day" events.

Calendar.PNG

 

I logged into my email after running the tests and the Automatic Replies got turned on from 8pm today until 8pm tomorrow. The Start/End Time changes almost every time I run it and there doesn't seem to be any rhyme or reason to when it get set.

AutomaticReplies.PNG

ekarim2020
Super User
Super User

Can you paste the runtime output of the Set up automatic replies (V2):

Snag_204e14.png

This is the close up of the outputs

Snag_217493.png

Ellis

Here it is

RunTimeOutput.PNG

ekarim2020
Super User
Super User

The output is the same as my demo flow. 

 

Can you check if the all day event is not shown at the top of each calendar day:

Snag_325e39.png

 

I'm going to suggest that you delete the Set up automatic replies (V2) action, then add a new Set up automatic replies (V2) action. Then test again.

 

Ellis

I don't have any All Day events in my calendar until 10/1 (next day off). I had the 25th and 26th off previously, and you can see the All Day event listed there.

Calendar2.PNG

 

I deleted it and added a new one. I used the same settings as before in the Set up automatic replies (V2) action created a new, issue?

Error Details: The scheduled duration for sending automatic replies isn't valid.

Outputs: 

Body:

{
  "error": {
    "code": "InvalidScheduledOofDuration",
    "message": "The scheduled duration for sending automatic replies isn't valid."
  }
}

 

Headers:

{
  "Transfer-Encoding": "chunked",
  "Vary": "Accept-Encoding",
  "Strict-Transport-Security": "max-age=31536000",
  "request-id": "89b63f82-d12e-4dcc-8204-4252d07f92bf",
  "client-request-id": "89b63f82-d12e-4dcc-8204-4252d07f92bf",
  "x-ms-ags-diagnostic": "{\"ServerInfo\":{\"DataCenter\":\"East US\",\"Slice\":\"E\",\"Ring\":\"5\",\"ScaleUnit\":\"001\",\"RoleInstance\":\"MN1PEPF00007639\"}}",
  "Timing-Allow-Origin": "*",
  "x-ms-apihub-cached-response": "true",
  "x-ms-apihub-obo": "true",
  "Cache-Control": "private",
  "Date": "Wed, 28 Sep 2022 22:24:29 GMT",
  "Content-Type": "application/json",
  "Content-Length": "151"
}

 

Raw Outputs:

{
    "statusCode": 400,
    "headers": {
        "Transfer-Encoding": "chunked",
        "Vary": "Accept-Encoding",
        "Strict-Transport-Security": "max-age=31536000",
        "request-id": "89b63f82-d12e-4dcc-8204-4252d07f92bf",
        "client-request-id": "89b63f82-d12e-4dcc-8204-4252d07f92bf",
        "x-ms-ags-diagnostic": "{\"ServerInfo\":{\"DataCenter\":\"East US\",\"Slice\":\"E\",\"Ring\":\"5\",\"ScaleUnit\":\"001\",\"RoleInstance\":\"MN1PEPF00007639\"}}",
        "Timing-Allow-Origin": "*",
        "x-ms-apihub-cached-response": "true",
        "x-ms-apihub-obo": "true",
        "Cache-Control": "private",
        "Date": "Wed, 28 Sep 2022 22:24:29 GMT",
        "Content-Type": "application/json",
        "Content-Length": "151"
    },
    "body": {
        "error": {
            "code": "InvalidScheduledOofDuration",
            "message": "The scheduled duration for sending automatic replies isn't valid."
        }
    }
}
ekarim2020
Super User
Super User

The error message reports that the scheduled duration for sending automatic replies isn't valid.

 

Please check the runtime outputs to view the values of the Start and End times:

Snag_633da3.png

Ellis

This is the output for the last one I had that error with.

RunTimeOutput2.PNG

I'm not sure what I did, but it seems to be working now. I have a quick follow up question. I see in your "Internal Reply Message" section you have a formatDateTime string and in your output section you it says "from 29 Sept  to 1 Oct". I've played with formatDateTime a little bit now and can get it to show up in the email in the format I want, but the time zone is wrong. Is there a way to change the time zone from UTC to EST within that string?

I'm currently using 

 

 

formatDateTime(items('Apply_to_each')?['endWithTimeZone'], 'f')

 

 

Edit: I've also used the Convert Time Zone step, but it doesn't seem to be doing anything. Below is the full flow I have setup.

fullFlow.PNG

 

Here is the results of the flow running. You can see end time for the automatic replies is at 10AM, but the email says 2PM.

flow_results.PNG

Hi @DKitDesign,

 

You can use the convertFromUtc function:

convertFromUtc(utcNow(), 'Eastern Standard Time', 'f' )

This will return the date and time in the format: "Saturday, October 8, 2022 6:36 AM"

 

Your expression would be modified to:

convertFromUtc(items('Apply_to_each')?['endWithTimeZone'], 'Eastern Standard Time'), 'f' )

 Ellis
____________________________________
If I have answered your question, please mark the post as Solved.
If you like my response, please give it a Thumbs Up.

You can use the convertFromUtc function:

 

 

convertFromUtc(utcNow(), 'Eastern Standard Time', 'f' )

 

 

 

This will return the date and time in the format: "Saturday, October 8, 2022 6:36 AM"

 

Your expression would be modified to:

 

 

convertFromUtc(items('Apply_to_each')?['endWithTimeZone'], 'Eastern Standard Time'), 'f' )

 

--

I tried using the second expression, but received an invalid function warning so I removed the ) from the right of 'Eastern Standard Time', but then was presented with this error:

 

 

 

InvalidTemplate. Unable to process template language expressions in action 'Set_up_automatic_replies_(V2)' inputs at line '0' and column '0': 'The template language function 'convertFromUtc' expects its first parameter to be a string that contains a UTC date time. The value was '2022-10-10T14:30:00.0000000+00:00'. Please see https://aka.ms/logicexpressions#ConvertFromUtc for usage details.'.

 

 

 

 

Hi @DKitDesign ,

The error occurs because the date and time you are getting from items('Apply_to_each')?['endWithTimeZone'] is '2022-10-10T14:30:00.0000000+00:00' and this not recognised as a UTC date time.

UTC date times usually end in Z to denote a UTC date time.  For example, taking the same date time but adding Z to the end of the string  '2022-10-10T14:30:00.0000000+00:00Z' we get the following output:

 

convertFromUtc('2022-10-10T14:30:00.0000000Z', 'Eastern Standard Time', 'f')
----> Monday, October 10, 2022 10:30 AM

 

We could try formatting the date time to UTC using the formatDateTime function so that the convertFromUtc function can convert the date time to EST:

 

convertFromUtc(formatDateTime(items('Apply_to_each')?['endWithTimeZone'], 'u'), 'Eastern Standard Time', 'f' )

 

The 'u' in the formatDateTime() must be lower case.


Ellis
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If I have answered your question, please mark the post as Solved.
If you like my response, please give it a Thumbs Up.

That was it, thank you very much!

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TUESDAY TIPS are our way of communicating helpful things we've learned or shared that have helped members of the Community. Whether you're just getting started or you're a seasoned pro, Tuesday Tips will help you know where to go, what to look for, and navigate your way through the ever-growing--and ever-changing--world of the Power Platform Community! We cover basics about the Community, provide a few "insider tips" to make your experience even better, and share best practices gleaned from our most active community members and Super Users.   With so many new Community members joining us each week, we'll also review a few of our "best practices" so you know just "how" the Community works, so make sure to watch the News & Announcements each week for the latest and greatest Tuesday Tips!   This Week's Topic: Blogging in the Community Are you new to our Communities and feel like you may know a few things to share, but you're not quite ready to start answering questions in the forums? A great place to start is the Community blog! Whether you've been using Power Platform for awhile, or you're new to the low-code revolution, the Community blog is a place for anyone who can write, has some great insight to share, and is willing to commit to posting regularly! In other words, we want YOU to join the Community blog.    Why should you consider becoming a blog author? Here are just a few great reasons. 🎉   Learn from Each Other: Our community is like a bustling marketplace of ideas. By sharing your experiences and insights, you contribute to a dynamic ecosystem where makers learn from one another. Your unique perspective matters! Collaborate and Innovate: Imagine a virtual brainstorming session where minds collide, ideas spark, and solutions emerge. That’s what our community blog offers—a platform for collaboration and innovation. Together, we can build something extraordinary. Showcase the Power of Low-Code: You know that feeling when you discover a hidden gem? By writing about your experience with your favorite Power Platform tool, you’re shining a spotlight on its capabilities and real-world applications. It’s like saying, “Hey world, check out this amazing tool!” Earn Trust and Credibility: When you share valuable information, you become a trusted resource. Your fellow community members rely on your tips, tricks, and know-how. It’s like being the go-to friend who always has the best recommendations. Empower Others: By contributing to our community blog, you empower others to level up their skills. Whether it’s a nifty workaround, a time-saving hack, or an aha moment, your words have impact. So grab your keyboard, brew your favorite beverage, and start writing! Your insights matter and your voice counts! With every blog shared in the Community, we all do a better job of tackling complex challenges with gusto. 🚀 Welcome aboard, future blog author! ✍️💻🌟 Get started blogging across the Power Platform Communities today! Just follow one of the links below to begin your blogging adventure.   Power Apps: https://powerusers.microsoft.com/t5/Power-Apps-Community-Blog/bg-p/PowerAppsBlog Power Automate: https://powerusers.microsoft.com/t5/Power-Automate-Community-Blog/bg-p/MPABlog Copilot Studio: https://powerusers.microsoft.com/t5/Copilot-Studio-Community-Blog/bg-p/PVACommunityBlog Power Pages: https://powerusers.microsoft.com/t5/Power-Pages-Community-Blog/bg-p/mpp_blog   When you follow the link, look for the Message Admins button like this on the page's right rail, and let us know you're interested. We can't wait to connect with you and help you get started. Thanks for being part of our incredible community--and thanks for becoming part of the community blog!

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  Join Microsoft product leaders and engineers for an in-depth look at the latest features in Microsoft Dynamics 365 and Microsoft Power Platform. Learn how advances in AI and Microsoft Copilot can help you connect teams, processes, and data, and respond to changing business needs with greater agility. We’ll share insights and demonstrate how 2024 release wave 1 updates and advancements will help you:   Streamline business processes, automate repetitive tasks, and unlock creativity using the power of Copilot and role-specific insights and actions. Unify customer data to optimize customer journeys with generative AI and foster collaboration between sales and marketing teams. Strengthen governance with upgraded tools and features. Accelerate low-code development  using natural language and streamlined tools. Plus, you can get answers to your questions during our live Q&A chat! Don't wait--register today by clicking the image below!      

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