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Autoreply flow with exclusion of certain emails

Hello All,

 

This is my first flow i have worked on.

Basic premis is that we need a auto reply.

However in my test phase i noticed that a loop was getting created from "not monitored" email addresses, sending the auto reply back consantly.

 

So decided i need to be able to exclude these address going forward. Figured it should be a simple if statement.

flow.PNG

However the above is not working correctly and just sends to all email addresses regardless of the If, so it seems to be ignoring the condition.

 

Any help would be appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
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Dual Super User III
Dual Super User III

Re: Autoreply flow with exclusion of certain emails

Hi @cneagle 

 

The problem here is that the from is a single email and you are checking if it contains the entire string in the condition. You can do something like shown in the screenshot below: 

dde2.PNG

 

Can you try the above method and see if you continue to face the same issues?

 

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

View solution in original post

2 REPLIES 2
Highlighted
Dual Super User III
Dual Super User III

Re: Autoreply flow with exclusion of certain emails

Hi @cneagle 

 

The problem here is that the from is a single email and you are checking if it contains the entire string in the condition. You can do something like shown in the screenshot below: 

dde2.PNG

 

Can you try the above method and see if you continue to face the same issues?

 

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

View solution in original post

Highlighted
New Member

Re: Autoreply flow with exclusion of certain emails

Hi @yashag2255 

Thank you for your help, that has worked.

Defiantly learnt something from this.

 

🙂

 

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