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Advocate I
Advocate I

Blank page when configuring SharePoint Update Item

I am unable to use the Update List Item action to set the value "Id" as soon as I click in the Id box, the form goes blank.


I can't upload a screenshot it seems, but what I mean is that all of the flow action elements disapear and all you see is the grey background. The only options available are the light grey tool bar below the O365 black top menu, using those you can go back, save or test. None of which prevent the loss of any changes to the current flow.



In my testing if I create an empty flow with only that activity I can click the Id and type a value. However if the flow has any dynamic content then the issue appears (ie looks like that right hand dynamic content / expression pane is causing this).


Thanks for your help,


Advocate I
Advocate I

@martinlaukkanen, do you see similar behavior like I posted today as a bug report in the Flow Community? See the post called Office 365 Outlook connector Create Contact action: Blank screen when entering email addresses?

Hi @hvandekamp, yes that looks the same as what am seeing.


Thanks for sharing,


Community Support
Community Support

Hi @martinlaukkanen,


Could you please share a screenshot of your flow's configuration?


I have made a test on my side and don't have the issue that you mentioned. My flow's configuration as below:24.JPG

The flow works successfully as below:25.JPG



I could not reproduce your issue on my side currently, please take a try to clear cache of your browser and try your flow again to check if the issue is solved. I have also found the user @hvandekamp has faced similar issue with you, I have posted this issue to my product team, if this issue is solved, I would reply here.


In addition, you could also submit an assisted ticket within following link to get further help in this issue:


Best regards,


Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Kris,


Thanks for the investigation.


I've re-tested and can say it seems to only affect flow's using different connectors to your test, so for example I can create a flow like yours without seeing the issue:




However, when I use another connector like Project Online - On project created. as soon as I click the "Id" box in the following screen I see the issue:




When you click the mouse on the Id field you see this:







I'm having the same issues as described as above, issue seems to occur when there is no dynamic content in the box to select.

This is the error message in the developer console that occurs when the screen turns grey:

Not applicable

I am having the same issue and the only workaround sofar is to have in chrome the console open F12 and then I do not get the blank screen.

That seems to work for me as well! Thanks 🙂

I'm getting this error when I try to go to setting within an action.

I'm seeing the same problem when changing the connection of an action in Chrome. I'd say try Edge but that's going to be Chrome as well in a while so maybe time to fix these issues?

Kudo Kingpin
Kudo Kingpin

This bug is still happening, very annoying.

With Edge becoming chrome, it should be addressed sooner rather than later. 

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