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Post Partisan
Post Partisan

Blank value on Appended Comments email - Append Changes to Existing Text



I have designed a workflow where if a text comment is added to a multi-line textbox with "Append Changes to Existing Text" enabled, it should send the latest comment value to an email address.


Unfortunately this is not working as the comment value is not being passed through on the email.


I have built my workflow in Azure Logic Apps however also replicated same issue in Power Automate which shows its not a platform specific issue.


My workflow configuration:


The "Html to text" action's outputs below are from the "Compose Comments" output.
The HTML Email Template, includes "The Plain Text Content" output from the "Html to text" action.






Community Support
Community Support

Hi @sudosaurus,


I assume there may have other multiple lines text column in the SharePoint list, when you edited them, it triggered the flow but the Comments column has no enough time to get value. So I recommend you could add a delay action under the trigger set it to 1 minute, then use Get item to get the last version:Screenshot 2020-11-13 135254.jpg


Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

This didn't solve the issue.

We are using the list within a tab on Microsoft teams and when opening a list item we do not see a command bar button for "Edit All", Save etc. I found that when you update an item this way using the pencil icon, the item is updated but the comment information is not contained in the email.


When I browse the site in a browser I have these options to Edit All and Save and when doing so the comment information is included in the email!



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