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Misa
Kudo Commander
Kudo Commander

Branching or cascading an approval option within the approval email

Hello. 

 

I have an approval that has more than 5 custom responses.  Approval, Exception, Denied, Concern for A (for simplicity sake only using letters), Concern for B,  Concern for C and Concern for D.  Because the approval responses are limited to 5, is it possible to branch/cascade a response within the approval email? 

 

For example:

  • Approval
  • Exception
  • Denied
  • Concern (so if Concern is chosen, A-D would show)
    • Concern for A
    • Concern for B
    • Concern for C
    • Concern for D

If not, do you have any suggestions on a possible solution?

 

Thank you for your time!!

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Accepted Solutions
tom_riha
Super User
Super User

Hello @Misa ,

I don't believe it's possible, the approval email has just a response and comments field. Maybe you could utilize the comment field somehow - ask the user to input a specific value and then process it, but that would probably affect the user-friendliness of the flow.



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1 REPLY 1
tom_riha
Super User
Super User

Hello @Misa ,

I don't believe it's possible, the approval email has just a response and comments field. Maybe you could utilize the comment field somehow - ask the user to input a specific value and then process it, but that would probably affect the user-friendliness of the flow.



[ If I have answered your question, please Accept the post as a solution. ]
[ If you like my response, please give it a Thumbs Up. ]

[ I also blog about Power Automate solutions even for non-IT people. ]

View solution in original post

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