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Building a ticketing system WITH ATTACHMENTS from forms to planner using power automate

Hey Everyone, 


I am trying to build a ticketing system using forms and transferring the uploaded attachments to Planner. 


Currently, I have forms in place with the attachments saving to my onedrive account. I have shared this folder with my team who will be accessing the tickets in planner and will need access to the attachments I assume. 


I have created my flow but cant seem to get the attachments to attach to attach to the planner. If no attachment, I fail at "Parse JSON" stage. I know I need a conditional state prior to the JSON but no clue what it looks like. 

If there is an attachment, I fail at the "Get file content" stage. I have no idea how to fix this. 





This is the code within "Parse Json"


    "items": {
        "properties": {
            "name": {
            "link": {
            "id": {
            "type": {},
            "size": {
            "referenceId": {
            "driveId": {
            "status": {
            "uploadSessionUrl": {}
        "required": [
Then this is the "Get File Content"


Finally  "Update Task Details" Which I have not gotten to yet. 




Please help. I have been working on this well over a month, searching google and trying to find solutions to updating files. Thank you in advance!!!!



Community Support
Community Support

Hi @nfrench09 


You can create a parallel branch that only runs if "Get File" fails, something like this. 





Let me know if that helps. 

Kind regards. 


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



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