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ageltner
Level: Powered On

Cognito form approval flow

I have a Flow built to approve a Cognito form.  I used the template and that part works fine. 

I need to also send an email if someone selects the "other" field in the Cognito form, and if they do - the approval part does not need to occur.  I tried setting Condition 1 to be "If 'Other' field  is equal to true" if Yes, send Outlook email, if No then no action.  Condition 2 is for the Approval (which is working) if Yes, email sent and if No, email with other wording sent.  Is someone versed in this that can help me?  Happy to hop on a screenshare with someone able to assist.  Thank you!

3 REPLIES 3
v-zhos-msft
Level 10

Re: Cognito form approval flow

Hi @ageltner ,

Could you please share a screenshot of your Cognito form?

Does the 'other' is the column name or column value?

What's the column type of 'other'?

I assume the 'other' is a column vale.

I have made a test on my side, please take a try with the following workaround:

Capture5.PNG

Best Regards,

Community Support Team _ Zhongys

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

ageltner
Level: Powered On

Re: Cognito form approval flow

Thank you @v-zhos-msft !  I don't see "choice" as dynamic content to pull from the form.  Attached is a screenshot of my Cognito form and my flow.  Thanks for any feedback or suggestions!

cognito form.pngCognito formFlow.pngFlow

v-zhos-msft
Level 10

Re: Cognito form approval flow

Hi @ageltner ,

As the pic show, the column type is Choice.

Capture6.PNG

So the output of the 'Other' field is an array, like:["other"].

Here you need to use the index to get the value:

Capture5.PNG

Best Regards,

Community Support Team _ Zhongys

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

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