cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
kattanc123
Level: Powered On

Comment box inside Email

Hi 

Anyone knows how to show the comment box inside the approval email?

I have seen this in 2 Videos but unable to reproduce it.

I tried Modern Approval but I was not able to show comment box:

I would really appreciate if someone knows how to do it! or was this feature canceled?

Screenshot_21.jpgScreenshot_20.jpg

3 REPLIES 3
Community Support Team
Community Support Team

Re: Comment box inside Email

Hi @ kattanc123,

 

Could you please share a screenshot of the approval email which don't have a comment box?

 

An approval email would arrives with two optional approval format.

When the approval email arrives, you would see the format as your first photo as screenshot below:

Capture.PNG

 

And if you click the "Show original message",you would see the format as your second photo as screenshot below:

Capture.PNG

 

 

Please let me know if your problem could be solved.

 

Regards,
Alice Zhang

kattanc123
Level: Powered On

Re: Comment box inside Email

Dear Alice

Thank you for your reply!!

Please note I am using outlook 2016 desktop, not sure if this makes a difference or not.

But here is my screen shot. I dont see the Hide original message etc...

Screenshot_24.jpg

Santosh_M
Level: Powered On

I do have the same issue

i can see the commnents box in web version of outlook. The same is not appearing on desktop version. Do we need to enable any settings to achieve this?

Helpful resources

Announcements
firstImage

Microsoft Business Applications Virtual Launch Event

Watch the event on demand for an in-depth look at the new innovations across Dynamics 365 and the Microsoft Power Platform.

firstImage

Watch Sessions On Demand!

Continue your learning in our online communities.

Power Platform 2019 Release Wave 2 Plan

Power Platform 2019 Release Wave 2 Plan

Features releasing from October 2019 through March 2020.

thirdimage

Flow Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

fifthimage

Microsoft Learn

Learn how to build the business apps that you need.

sixthImage

Power Platform World Tour

Find out where you can attend!

seventhimage

Webinars & Video Gallery

Watch & learn from the Flow Community Video Gallery!

Top Kudoed Authors
Users Online
Currently online: 308 members 5,371 guests
Please welcome our newest community members: