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Jorge
Helper I
Helper I

Common Data Service Flow stop working

I have a flow that is triggered manually from Dynamics CRM.

 

Trigger is When record is selected of Common Data Service

 

Flow has been running fine but from today it has stopped working as the trigger doesn't get the data from Dynamics CRM correctly.

 

How can fix this one? Thanks

e1.png

 

 

6 REPLIES 6
manuelstgomes
Super User
Super User

Hi @Jorge 

 

Can you please show me the error? It's easier to help you with that information.

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Cheers
Manuel

Hi Manuel, thanks for your reply

 

There is no error message, Flow runs fine but it doesn't get any data from Dynamics CRM.

Using same Dynamics record as yesterday when it was working. No changes to the Flow.

Hi @Jorge 

 

Oh, that's something different. Do you have some sort of filter when fetching the data? 

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Cheers
Manuel

No filtering.

I have created a new Flow from scratch and same issue.

I have created a copy of the Flow and same issue.

f.pngf1.png

v-alzhan-msft
Community Support
Community Support

Hi @Jorge ,

 

Does your flow works before and stop working suddenly?

Does the issue still exists?

 

Best Regards,

Alice

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Alice,

 

yes issue still exists today.

 

Flow runs ok, and the trigger step When Record is selected runs succesfully also, but doesnt get any of the CRM fields, see the screenshot attached in initial post.

 

This is how should be

s1.png

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