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Helper I
Helper I

Conditions giving the opposite response. Highly illogical Captain.



I have a simple approval email with the options APPROVED,DENIED.

I have a condition: if the response is APPROVED, update the Approval Field to APPROVED.

If Denied, update the Approval field to DENIED.


For some reason, I am getting the opposite.

If I hit APPROVED in the email, DENIED is in the field and vice versa.


I have seen this before in  conditions but they seemed to resolve themselves in time.

I have resorted to reversing the logic (see below - If the email selects APPROVED, the flow says to populate DENIED).


It actually populates it with APPROVED. So reverse logic seems to function but there must be something I'm missing here.

Anyone else know of this? Or am I doing something wrong?






Dual Super User III
Dual Super User III

Your screenshot is too small to be readable, but what are you checking for the response?  Responses is a collection (array) of responses that will create an Apply to Each loop to read the response from each approver.  Outcome is the overall response and contains a delimited list of the responses from each approver as a string.  But in both cases you need to check for the string Approve or Reject, not Approved or Denied.  If you are comparing against the wrong string that will definitely give you the wrong logic.  But I need a clearer screenshot to really explain what is going on in your situation.

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Hi, yes the image is poor quality (not when I created it). I've attached a clear image to this response.


HI Again, The image I upload is good but the moment it goes into this community site post it is reduced to unreadable.


Helper I
Helper I

Actually, I have changed this part of the flow to an approval which works.
Thanks anyway.

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