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mfitzl
Microsoft
Microsoft

Consent Info issue with UserVoice connector when attempting to sign into subdomain

OBJECTIVE

Create a new idea from an integrating application using Power Automate.

 

ISSUE

When using the UserVoice connector through Power Automate (Microsoft Flow), I attempt to sign into our subdomain, I receive an error from UserVoice: "The request is invalid.",..."consentInfo":"No consent server information was associated with this request."  from URL: https://global.consent.azure-apim.net

 

STEPS

In Microsoft Power Automate,

1.  Add UserVoice connector: Create Item (preview).

2.  Enter subdomain

3.  In oAuth dialogue, sign in with an admin user account.

 

EXPECTED RESULT

Connector successfully authenticates with UserVoice.

 

ACTUAL RESULT

Recieve the following message: "The request is invalid.",..."consentInfo":"No consent server information was associated with this request."  from URL: https://global.consent.azure-apim.net

 
3 REPLIES 3
RoryL
Community Support
Community Support

 

Hi mfitzl,

 

Thank you for your post to the community. Do you receive this same message when using other connectors for the same account or does this only happen for the UserVoice connector? If you try a different UserVoice action does it experience the same error message?

 

Thank you,

Rory

It happens with all of the UserVoice connectors.  I have not seen this when using any other connector.

RoryL
Community Support
Community Support

 

Hi mfitzl,

 

Thank you for your reply and the information. It looks like we will need to collect some additional diagnostics for this issue. I’d like to request that you create a support ticket and we’d be happy to help further work to understand why you are seeing this error message. More information about how to create a support ticket is available here: https://docs.microsoft.com/en-us/power-platform/admin/get-help-support

 

Thank you!

Rory

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