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k_aitchop
New Member

Converting file error message - Error from Office Service

Hi, I have created a flow for multiple users to:

- Fill out a word doc (using builtin template)

- Form is saved

- Form is sent to approver who approves in teams approvals

- The word doc is then converted to a pdf (using the onedrive option), then saved in teams.

 

When I test the flow myself as the creator and owner, it works fine. BUT when I ask another user to complete the template, the approvers approves....it gets stuck at the conversion flow

Bad Request

"body":

     "message": "Error from Office Service. Url=https://wordcs.officeapps.live.com....... etc 

 

I'm new to creating flows, so I just need to understand what this message means?

Is it because I am the creator of the flow?? - Should I insert "get profile" or something so it uses their onedrive to convert?

 

k_aitchop_0-1634030563009.png

 

k_aitchop_0-1634031081410.png

 

 

1 REPLY 1
AnthonyAmador
Microsoft
Microsoft

Hi @k_aitchop 

 

How is the flow triggered? Check that the file is created in the same folder and is valid.

Try also adding a delay between the "create file" and "convert file" actions and test it again. 

 

Hope this helps. 

Cheers.

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