Having a lot of trouble trying to overwrite a csv file attached to an outlook email to go to a certain folder in my OneDrive. I want the same folder each time and the same file name each time. Thanks!
Solved! Go to Solution.
@ChristianAbata I greatly appreciate you taking the time to answer me. I am brand new at this so excuse my follow up. Received a failure on that run. Can you be more specific as to what I did wrong here. Attaching screen shots. Thank you!
@Anonymous the folder Open tickets exist? if yes try with /Open Ticket Search if no create the folder an then try again please.
@ChristianAbata Failed again - actually twice - I tried it with a / at the end of the destination file path and without - and strangely enough the file I emailed still made it to the folder destination. Strange! Any ideas? Thank you!
@ChristianAbata We have success! One last thing and I promise I'll never bother you again. Why did this .png file alos come along for the ride? Is there a way I can say - only .csv files? Thank you!
Sure @Anonymous you don't bother me, is a pleasure to help. I was thinking the same. Please add a condition with attachments name value.
@ChristianAbata Sorry to say I'm not surew how to place that condition where you did. I tried a few times and now that I have a successful run, I'm terrified to mess it help. Steps? Thanks!
@ChristianAbata So now I am getting a success but it is not downloading the .csv file to the correct folder. I changed it to "contains" .csv and then I tried Attachment instead of Attachment Name - still no file but a success. Ideas? Thanks!
@Anonymous please click on next, see the first one is false but using contains I'm sure the next if is csv is going to be true.
@ChristianAbata either way it didn't download the file to the folder. Whether it was Attachment Name or Attachment with contains or is equal to. I think I will be ok to get rid of this because the email will be coming from Service Now and probably wont have any other file attached besides the .csv
How do I get rid of the condition and not ruin anything else? Thanks!
@Anonymous the condition that we add just create a file and copy it when you receive .csv files, I you want to probe just send you an email with a csv file and then you get tru values.
To get back just drag and drop the create file and copy file accions below the condition an then delete the condition accion.
Please if any answer helps you mark as answer to guide others. 😄
@ChristianAbata It will not let me drag Condition anywhere or drag create and copy anywhere. I'd hate to have to do that over again - I have screen shots in case I do need to.