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Create CRM email Entity with flow: From/To always emtpy

Microsoft Flow (triggered from CRM)

step: Create Entity (CDS)

Entity: EMail Message

Fields From:

To Recipients: as Dynamic Content (Contact EMail)


Run the flow and open the created email record: The fields from/to always empty in our CRM! Any Ideas?

Community Support
Community Support

Hi @D365ToolboxUser ,


Could you please share a screenshot of the configuration of your flow?


Best regards,



Community Support Team _ Alice Zhang
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