Create Emails with Attachments in Dyn365 as Email Messages

[mariya_bozhkova]

Hi everyone, 

in the last couple of days I have been trying to make a flow, which creates an Email Message in Dynamics365, when the email in Outlook was flagged. I read several forums and saw that Flow doesn't support the creation of attachments yet. So I tried to create a workaround, by saving the attachments from Outlook to SharePoint online. So far so good - all emails with attachments go directly into a SharePoint List and a new Email Message is being created in Dyn365 under activities:

This is where I cannot go further. Does anybody have any clue how I can get the attachments from SharePoint to be presented in the attachment subgrid of the Email section in Dynamics?

[Brad_Groux]

This isn't currently functionality built into the Dynamics 365 connector for Power Automate. If this is functionality you would like to see added to Flow, please consider submitting it to the Flow Ideas page, where it can be voted on by other users, and tracked and commented on by the Flow team.

With that said, if you have a user license, you may be able to utilize the Dynamics Web API and the HTTP Connector for Power Automate.

👨🏻‍💻 If this reply answers your question or solves your issue, please ACCEPT AS SOLUTION ☑️. If you find this reply helpful, please consider giving it a LIKE 👍.

[v-bacao-msft · Accepted solution]

Hi @mariya_bozhkova ,

Maybe you could refer to the following methods to achieve your needs.

Best Regards,

[mariya_bozhkova]

Thank you so much for your reply! I haven't tried your solution yet, since we need to stick to the Email due to it's functionalities for replying directly from the system etc. I would suggest this as a new functionality though.

[LinnZawWin · Accepted solution]

Hi @mariya_bozhkova 

Flow now supports the creation of Attachment (ActivityMimeAttachment) for the Email entity in Dynamics 365/CDS using a combination of the CDS connector and CDS (current environment) connector.

I've written a blog post about it.
http://linnzawwin.blogspot.com/2020/05/send-email-from-dynamics-365cds-with.html

[mariya_bozhkova]

Wow that’s great news!!! Thank you so much 😊