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Helper II
Helper II

Creating a Incident Response depending on a column

Hi,

 

I want to create a flow where on creation or modification of a sharepoint list item being changed it will get the last 30 days of the tickets and check how many other tickets have the same category. For example, when a ticket is created under the 'hardware' category it will check the last 30 days and if there has been 5 other hardware tickets it will send me an approval email to create the Incident repsonse. The part of the flow is to add an action which checks how many 'hardware' tickets there were in the last 30 days.

 

Hope this makes sense. Please help!

1 ACCEPTED SOLUTION

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Community Support
Community Support

Re: Creating a Incident Response depending on a column

Hi @CBI_Oshin,

 

Yes, you can add the Apply to each and condition actions after the Get items action, and in the condition, you can add multiple condition to check each item whether is you want. For example, the Modified date is greater or equal to 30 days ago: 

Annotation 2020-01-15 151418.png

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
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Super User
Super User

Re: Creating a Incident Response depending on a column

You would use the Filter array functionality to accomplish this. If you search filter array, there are many many examples of these data operations. 

If you could provide an expanded screenshot of your Flow and steps, and of any detailed error messages you're receiving we could likely better assist you. Also, for the best results, you may want to review How to write a good forum post.

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

Highlighted
Community Support
Community Support

Re: Creating a Incident Response depending on a column

Hi @CBI_Oshin,

 

Yes, you can add the Apply to each and condition actions after the Get items action, and in the condition, you can add multiple condition to check each item whether is you want. For example, the Modified date is greater or equal to 30 days ago: 

Annotation 2020-01-15 151418.png

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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