I've created a flow with a Do-until action, basically the worklow starts by a user creating a list item, it then actions on create item. It sends email to the person who created it and the department who needs to action the request.
I've added a Do-Unit action this is to Wait for a field Status changes to Answered it then emails the creater an email saying its been answered, what happened is the workflow went into a loop and spammed everyone 😞 any ideas on how I can get this workflow to wait till a field changes and then send email out without going in a loop?
Any help will be much appreciated,
A better way to approach this might be to have a Flow that runs when an item has changed. The Flow can check the value of the Request Status column and send email as appropriate. No need for a loop.
Another option might be to use a Send Email with Options action in place of the first email. The Flow will pause until there is an email response. You can take action ( update list item, send email, etc.) depending on the response.
Please note that Flows will run for a maximum of 30 days - that is one reason to stay away from a loop.
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When you say nothing happens, can you be more specific? Does the Flow run? If so are there errors? Can you post a screen shot from the run history?
Also, is the request column you reference in your condition a choice column? If so, you need to reference the column name "Value" in Dynamic properties. So if the column is "Request Status", you should reference "Request Status Value".
For the moment I've done a workflow in sharepoint designer just to get us started as limited time to get this working.
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