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cmm134
New Member

Docusign - Bad Gateway

Hi there, I have recently created a flow which automatically fills and sends contracts using the Docusign connector. Until recently, I have had no problems, but my flows have been consistently failing for the last 10 days with "Bad Gateway" Errors when executing Docusign steps. I have already checked my connections are active and ensured proper permissions are set. 

 

I tried to create a test flow to isolate the issue. The drop down under Account ID reveals the following error

 

cmm134_1-1626105595273.png

Could not retrieve values. The dynamic invocation request failed with error: Unexpected error occurred when calling the ApiHubsRuntime API: 'Microsoft.Azure.ProcessSimple.Data.Entities.Exceptions.ProcessSimpleDataException: The ApiHubsRuntime API call failed with http status code 'BadGateway' and response content '{
"error": {
"code": 502,
"message": "The remote name could not be resolved: 'r2olgubyf2ju54uzeslik2-fa-041.azurewebsites.net'",
"source": "europe-002.azure-apim.net",
"path": "choose[4]\\otherwise\\choose\\otherwise\\send-request",
"clientRequestId": "b0fa5f54-729e-4020-955b-4dbf-5163e237"
}
}'
at Microsoft.Azure.ProcessSimple.Data.DataProviders.AzureResourceManagerDataProvider.<>c__DisplayClass52_0`2.<<CallAzureResourceManager>b__0>d.MoveNext() in X:\bt\1143340\repo\src\processsimple\Roles\ProcessSimple.Data\DataProviders\Services\AzureResourceManagerDataProvider.cs:line 580
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.WindowsAzure.ResourceStack.Common.Algorithms.AsyncRetry.<Retry>d__3`1.MoveNext() in X:\bt\1207438\repo\src\common\core\algorithms\AsyncRetry.cs:line 0
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.WindowsAzure.ResourceStack.Common.Algorithms.AsyncRetry.<Retry>d__3`1.MoveNext() in X:\bt\1207438\repo\src\common\core\algorithms\AsyncRetry.cs:line 171
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Azure.ProcessSimple.Data.DataProviders.AzureResourceManagerDataProvider.<CallAzureResourceManager>d__52`2.MoveNext() in X:\bt\1143340\repo\src\processsimple\Roles\ProcessSimple.Data\DataProviders\Services\AzureResourceManagerDataProvider.cs:line 0'.

 

Looking for any advice on how to move forward. 

1 REPLY 1
Mari
Community Support
Community Support

Hi! Could you check if the Docusign connection is broken?

Learn to connect to your data using connections and on-premises data gateways - Power Automate | Mic...

Mari_0-1626227139652.png

Best regards,

 

Community Support Team - Mari
If this post helps, then please consider Accept as solution to help the other members find it more quickly.

 

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